"You can send it to the below address and a service technician will test the DSM module.
Raymarine Service Center
9 Townsend West
Nashua, NH 03063
Include in the box:
Brief description of the…"
"I don't have the tools to test the transducer resistance to that level of detail. I'd like to verify the dsm300 is not he issue as replacing the transducer requires hauling the boat. Are there any location that can bench test the dsm300?ni…"
Raymarine's refurbished equipment inventories are typically reserved for replacement of customer equipment by Raymarine's Product Repair Center which cannot be repaired.
Back to my last response and reason for requesting the…"
The temperature problem reported may be caused by a failure of the transducer's thermistor (most common cause ... see corresponding FAQ) or failure of the DSM. The problem may be fault isolated to the transducer or DSM by performing…"
"I have a similar problem.
I have a smartpilot x30 and control head
I have the nmea 0183 connected to my garmin 7000 chartplotter
I receive the fluxgate compass data in my chartplotter, but not the data from my chartplotter in the…"
I have DSM30 bought in 2010. The bar code shows E63074 and on the bottom line */AE63074 1200513*
It is connected to a CW90 chart plotter though a hub switch that also connects the radar to the chartplotter. Since the beginning it has an…"
"Voyage planner is the worst software I have ever had the misfortune to need. I am still looking for a way to convert GPX to FSH files that would preclude me from having to use Voyage planner. GPSutility is good but they want $60 to get the full…"
I seem to recall that when I first tried changing the pilot type, I did not press and hold (for 2 seconds) the standby button as required to exit and save the change. Fortunately, the guy I had on the phone caught my error, and the second time…"
"Thanks for the feedback Frank. I finally contacted Tech support Friday while at the helm. First person was not able to help and basically told me system is out of date and probably not repairable but didn't have one in front of them…"
"I have a C90W I am replacing it with a c127. Wiring is easy except the NMEA is a little confusing. The C90W has 10 or more wires and the c127 only 6. Assuming they wire to the VHF and maybe another. I see 4 white wires going into a 2"x3"…"
"No. Still broke. Have not sent it to be checked by RayMarine. The only other possibility is that I have the transducer mounted on the left side of the propeller rather than the right side as recommended."