"You can send it to the below address and a service technician will test the DSM module.
Raymarine Service Center
9 Townsend West
Nashua, NH 03063
Include in the box:
Brief description of the…"
"I don't have the tools to test the transducer resistance to that level of detail. I'd like to verify the dsm300 is not he issue as replacing the transducer requires hauling the boat. Are there any location that can bench test the dsm300?ni…"
Raymarine's refurbished equipment inventories are typically reserved for replacement of customer equipment by Raymarine's Product Repair Center which cannot be repaired.
Back to my last response and reason for requesting the…"
The temperature problem reported may be caused by a failure of the transducer's thermistor (most common cause ... see corresponding FAQ) or failure of the DSM. The problem may be fault isolated to the transducer or DSM by performing…"
"No. Still broke. Have not sent it to be checked by RayMarine. The only other possibility is that I have the transducer mounted on the left side of the propeller rather than the right side as recommended."
I suggest you call into Tech support while at your helm and have the tech talk you through the sequence that I tried to explain in my post. I don't totally recall all the steps, but I do remember that it was quite easy and ended…"
"Update-went in to Dealer Setup and changed Pilot type to Sail (mine is Hydro), exited and turned off, went back in and changed back to Hydro, still no indicator showing. Removed unit and tested wires- Red/Green shows 4.7, Red/Blue and…"
"Seems that I have the same problem with my 4 year old Ray 55 VHF radio that everyone else has. Unfortunately, the raymarine repair is $175.00 to correct the problem which is a defect in the product. Raymarine should should eat the repair cost.
"I have made following measurements. Can someone advise if problem is ST60 Display unit , xducer or both?
Xducer cable only:
R-Shield. 21.6 k ohms
G-Shield. 38.6 k ohms
B-Shield. 6.1 ohms
Y-Shield. 65.4 k ohms
Instrument only powered by…"