Welcome to the Raymarine Technical Forum John,
Raymarine has manufactured many excellent in Mexico, including the DSM30 and DSM300/300G. Irrespective of the country in which the DSM was manufactured or when the DSM was purchased, should a customer experience a DSM30/300 failure which is not determined to have resulted from physical damage, burning, submersion, lightning, etc., then Raymarine will fix/replace the DSM free of charge through January 2014.
The procedure for seeking repair/replacement are no different from that of any product sent to Raymarine's Product Repair Center.
Thanks, that's more than fair, John
Welcome to the Raymarine Technical Forum Dennis,
Raymarine has placed no restrictions on the purchase date of the DSM30 or DSM300 when seeking the complimentary service that I specified within my last response.
Where are current DSM 300s being manufactured?
Raymarine is currently manufacturing the DSM30 and DSM300 in Hungary.
I took my 2005 DSM 300 to Nashua today and they verified it was defective, replaced it and gave me a new power cable.
I am very impressed with Raymarine's service and commitment to their customers.
You're very welcome.
Same here; sent mine in & had a new unit & cable within a week (soon to be connected to my just purchased E125s, along with a 48"SHD, replacing a pair of E120s)
Hi, did the replacement program for the Made in Mexico DSM300 really just end at the end of January? I just found out my DSM300 was made in Mexico. Thanks in advance, Richard