I have a DSM300 connected to an E120 mfd (classic) thru a Seatalk HS router. On power-up of the dsm the following occurs:

Redlight

Immediately followed by amber light

Then 2 amber flashes

Then 8 amber flashes

meanwhile, at the router the right LED is steady while the left flashes - until they both go dark. When they do, the error 'DSM Connection Lost' displays for a few seconds until the process starts over.

 

It seems like a connection is made, but not maintained. I have tried diffent ports in the router but the behavior is the same.

 

Can anyone help me determine the cause?

 

thanks

 

joe

 

 

 

Tags: dsm300, e120

Views: 164

Reply to This

Replies to This Discussion

Welcome to the Raymarine Technical Forum Joe,

This subject was previously addressed in forum discussion Loss of connection - no data.  Should you have addressed each of the items called out within the Moderator's response (including attachment), then it is recommended that the DSM be serviced by Raymarine's Product Repair Center.

I upgraded the dsm to v4.20 and the bootloader to 5.18. The mfd is using v5.52

 

After upgrading, the error codes have changed ... the device now does the following:

2 amber blinks

1 long red

1 long amber

mfd shows 'DSM Connection Lost'

then after a pause the process starts over

 

I am reading 12.45v, all connections are tight, I replaced the connection at the breaker.

 

thanks

 

joe

Thanks for the follow-up information Joe,

Click here to view the Forum discussion which had previously addressed this subject.  Should you have addressed all of the installation items and tightened the socket nuts as specified within the referenced discussion, then it is recommended that the DSM be sent to Raymarine's Product Repair Center to be bench checked / serviced.

Reply to Discussion

RSS

Events

Videos

  • Add Videos
  • View All

Photos

Loading…
  • Add Photos
  • View All

Latest Activity

Moderator - Raymarine, US commented on jonas wallner's status
"Jonas, The a/c/e/gS-Series MFDs, which include the e165, are indeed compatible with the E52069 4kW HD Radar Pedestal and E52083 48" HD Open Array Antenna."
1 hour ago
Moderator - Raymarine, US replied to Peter Hinton's discussion E-80 boot failure
"Peter, Raymarine's goal is to provide parts and service for four to five years following the retirement of the product.  We are now at that outer edge of that four to five years of parts availability.  While current Raymarine radar…"
1 hour ago
Larry Witty replied to Larry Witty's discussion Radar images/echos not appearing on C70
"One other note, the C70 seemed to reboot about 5 minutes after debug had been running. It did it twice, but only in debug mode. c70 is running version v4.29 which I believe is the latest software."
2 hours ago
Larry Witty replied to Larry Witty's discussion Radar images/echos not appearing on C70
"Here are the debug numbers: Gain 148 Sea 50 Ft 29 - 250 CT 0 to 250 SS 29 PW c50 Range status 4 Range end 52"
4 hours ago
TJ replied to Randal E Mowrey's discussion EV1Autopilot performance issue
"just a quick FYI- As soon as an update is performed, it will always start the AP from scratch.  So, make sure you do them all at once.  A little frustrating to do one and then use it and need another one and its stars over.  …"
6 hours ago
Randal E Mowrey replied to Randal E Mowrey's discussion EV1Autopilot performance issue
"Thanks TJ, I agree that is the logical place to begin. I am updating right now. "
6 hours ago
TJ replied to Randal E Mowrey's discussion EV1Autopilot performance issue
"You really have to update that software. There have been some really nice improvements and will likely resolve your issue. At least if all the updates are completed, it will make identifying an issue 10x easier."
8 hours ago
jonas wallner posted a status
"I have a e165 and was wondering if it compatible with the radar model E52069 and e52083 array. Thanks for the help!"
9 hours ago
Peter Hinton replied to Peter Hinton's discussion E-80 boot failure
"Thank You for the quick response. As you can tell, I am frustrated, but that is not your fault. My intent is to get things back to normal as quickly as possible at a reasonable cost. Your statement that the design is over 10 years old confuses me a…"
10 hours ago
Moderator - Raymarine, US replied to Peter Hinton's discussion E-80 boot failure
"Peter, The Flat Rate Repair schedule represents the greatest amount which would be charged to repair a product, unless the product failure resulted from lightning damage, submersion, fire, etc.  Upon inspection of the product, the customer will…"
10 hours ago
Peter Hinton replied to Peter Hinton's discussion E-80 boot failure
"OK, let’s assume I need to replace my MASTER E80 classic unit. (Main Helm) I have a Remote E80 classic unit on the fly bridge, The system consists of fish finder/depth finder, GPS, connected using Seatalk. I have a Ray 218 VHF in the system as…"
12 hours ago
Peter Hinton replied to Peter Hinton's discussion E-80 boot failure
"Wow, A repair charge of $1200.00? I find that pretty high for what I suspect will be something simple. I hope that there is an estimate done before moving forward with that kind of repair cost. I will have to contact the repair center before I would…"
13 hours ago
Moderator - Raymarine, US replied to Peter Hinton's discussion E-80 boot failure
"Peter, Unfortunately, it would only be possible to further diagnose the failure through inspection of the MFD.  The flat rates for repairs may be found here."
21 hours ago
Profile IconMrbill419, Kenneth M Church, Karen S and 10 more joined Raymarine Technical Forum
21 hours ago
paul replied to William Coohon's discussion i70 v2.17
"Hi Will, Apologies, my question should have been directed to Raymarine. Regards, Paul"
23 hours ago
Peter Hinton replied to Peter Hinton's discussion E-80 boot failure
"The second unit works fine with the same power cord on both the fly bridge and the main helm. The master unit fails at both locations. The power (voltage) is 13.8 volts. Any idea what kind of repair will be necessary? Is it expensive? Is it worth…"
23 hours ago

© 2014   Created by Moderator - Raymarine, US.   Powered by

Badges  |  Report an Issue  |  Terms of Service