I have a DSM300 connected to an E120 mfd (classic) thru a Seatalk HS router. On power-up of the dsm the following occurs:

Redlight

Immediately followed by amber light

Then 2 amber flashes

Then 8 amber flashes

meanwhile, at the router the right LED is steady while the left flashes - until they both go dark. When they do, the error 'DSM Connection Lost' displays for a few seconds until the process starts over.

 

It seems like a connection is made, but not maintained. I have tried diffent ports in the router but the behavior is the same.

 

Can anyone help me determine the cause?

 

thanks

 

joe

 

 

 

Views: 224

Reply to This

Replies to This Discussion

Welcome to the Raymarine Technical Forum Joe,

This subject was previously addressed in forum discussion Loss of connection - no data.  Should you have addressed each of the items called out within the Moderator's response (including attachment), then it is recommended that the DSM be serviced by Raymarine's Product Repair Center.

I upgraded the dsm to v4.20 and the bootloader to 5.18. The mfd is using v5.52

 

After upgrading, the error codes have changed ... the device now does the following:

2 amber blinks

1 long red

1 long amber

mfd shows 'DSM Connection Lost'

then after a pause the process starts over

 

I am reading 12.45v, all connections are tight, I replaced the connection at the breaker.

 

thanks

 

joe

Thanks for the follow-up information Joe,

Click here to view the Forum discussion which had previously addressed this subject.  Should you have addressed all of the installation items and tightened the socket nuts as specified within the referenced discussion, then it is recommended that the DSM be sent to Raymarine's Product Repair Center to be bench checked / serviced.

Reply to Discussion

RSS

Events

Videos

  • Add Videos
  • View All

Photos

  • Add Photos
  • View All

Latest Activity

NOAM REJMAN replied to Louis Viau's discussion E80 classic radome compatibility
"hi there i have E80 & RD418D that i got from a freind swore that the system work called support yesterday asking the same question: is RD418D is compatible with E80 v5.69?  Answer was not compatible. i read on here that it is…"
Tuesday
Geoff MacDonald updated their profile
Tuesday
Germain Bélanger updated their profile
Monday
Colin Bondy updated their profile
Apr 8
Philippe Jean Figueroa updated their profile
Apr 5
Alan martin updated their profile
Apr 5
jonas wallner updated their profile
Apr 1
Steve Haas updated their profile
Mar 21
Peter Sjölund updated their profile
Mar 8
Cat Fish updated their profile
Feb 26
Chuck Rich updated their profile
Feb 17
William Lakso updated their profile
Feb 16
Donald Evans commented on Donald Evans's album

NMEA cable

"These cables are available on ww.gps-galore.co.uk and ebay. Bought one myself. The connector is a slightly different shape on the outside but it fits perfectly."
Feb 8
Igor Stelli updated their profile
Feb 1
Gregor Popp updated their profile
Jan 30
Michael Carson replied to Will Ritch-Smith's discussion EV1 wheel jerking back and forth
"I am having the same problem and this is very frustrating. EV1 with ACU400 p70 and rudder position sensor.  Vessel is a 53' sailboat. Displacement is approx 55,000lbs. Steering system is a Whitlock Mamba and the drive unit is a Robertson…"
Jan 27

© 2018   Created by Moderator - Raymarine, US.   Powered by

Badges  |  Report an Issue  |  Terms of Service